1. Go to admin.google.com and sign in using your previous email address and password. After logging in, you may be redirected to a page like this:
![](http://gorubix.com/images/gsuite1.png)
or this:
![](http://gorubix.com/images/gsuite2.png)
2. Ignore these notices (we will handle this when we set up your account) and change the URL to: admin.google.com/TransferToken
![](http://gorubix.com/images/gsuite3.png)
3. Now just check the box and the button to generate the transfer token will become available:
![](http://gorubix.com/images/gsuite4.png)
4. Copy the green string of letters, send that to us in your ticket and that's it! We will have your emails back up and running shortly.
![](http://gorubix.com/images/gsuite5.png)